I thought the Content Strategy Forum would be good. It completely blew me away. I’m only just recovering now.
I think we might be onto something with this content strategy thing, people.
And that isn’t the French wine speaking.
Bloody good wine, though. And two-hour, sit-down lunches with wait-staff who put
us to shame with their elegance. Wow. Need to go to more conferences in France.
Here’s a wrap-up of the presentations I attended:
- The masterfully-chosen exercises in Karen McGrane and Rachel Lovinger‘s “Content Analysis” workshop
required us to analyze content on a real website using apparently straightforward criteria.
It wasn’t until we actually started that I realized that
analysis is impossible without an understanding of business goals. We couldn’t produce anything meaningful without backing up into strategy. Genius. (Extra points for picking on my
favorite website to hate: Cisco.com.)
- Rahel Bailie‘s keynote described a repeatable system for managing content’s entire lifecycle.
Bailie sees content strategy as a key element of user experience, noting that a broken experience
is the fastest way to deter confidence.
- Sylvie Daumal offered insight into pan-European web projects run
like global advertising campaigns, often in direct competition with
local teams working for the same organization. According to Daumal, user-centered design
techniques haven’t had much impact in Europe. I wonder whether that might change
soon.
- In her keynote, Kristina Halvorson shared her story of
transformation from web writer to content
strategy advocate. She urged everyone in the room to bravely face
the conflict that’s bound to arise when we advocate organizational change.
Halvorson is onto something. The time’s right for some serious change-making. Let’s make it a content strategy party.
- Colleen Jones presented a thorough, rational approach to content analysis,
backed by solid business strategy. I aspire to one day have Jones’ calm,
authoritative demeanor when dealing with such a thorny issue.
- Sarah Cancilla shared her experiences working on content strategy
for Facebook’s 5 billion pieces of content per week. (Read that again.)
Cancilla outlined a strategy for selling content strategy to an engineering- and design-
focused organization in which everyone already has
a stake in content. Favorite quote: “apply content strategy to your content strategy”. Inspirational.
A massive “merci” to Destry Wion and STC France for organizing this breakthrough event.