Break out of the loop of insecurity by experiencing a safe space

Paul Hagan presenting at DareConf 2013

“I don’t know why I bother. You guys just don’t get it.”

I never said it to their faces, but I might as well have done. I was a web developer for a small design agency who did print work: annual reports, campaigns, branding. They made good money by competing on price for design and marking up production, where clients didn’t notice it. Now they wanted to sell web design in the same way, and the internet was undermining their business model.

They never seemed to listen to me enough. I thought they were dinosaurs. Why couldn’t they see the right way to do things? Why were they always promising the world in pitches? And why did they keep telling me my “communication style” was a problem? (That seemed like an excuse to reject my obviously superior ideas.)

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