Category Archives: Events

To collaborate on content, go beyond arguments to find an approach that works for everyone

What would it take to publish content that’s:

  • consistent,
  • works for users, and
  • is efficient to produce?

Not just once, but repeatedly. Not just when we’re working on our own, but when our projects involve many people.

It’s not a case of “fixing” the content. The key attributes of effective content don’t live in the content itself. Pointing at effective content doesn’t make it appear on your website… And the key attributes of effective content don’t live in your user, either. Their experience is affected by it, but they don’t influence it…

We need to look at the team behind the content. The key attributes of effective content live in the team that creates it. Not just the writers and editors, but everyone who contributes to or is affected by the content. So the question becomes, how can we support teams to produce effective content? This isn’t about getting “better” stakeholders, it’s about supporting the stakeholders we have to work together effectively. How can we do that? Continue reading To collaborate on content, go beyond arguments to find an approach that works for everyone

Build community by organising events in the “gift economy” style

This winter I tried something new: I organised an event in the “gift economy” style. Inspired by ancient gift cultures, gift economy means offering an event (or other work) as a gift instead of exchanging it directly for money. At the end of the event people connect with their gratitude and give in a way that fits for them—either with money or with non-monetary gifts. The idea is to promote community, connection, and gratitude by moving away from transactions. Continue reading Build community by organising events in the “gift economy” style

Learn practices for building trust in groups: my new gift-economy-style evening course

I’m leading a new evening course where people learn to create safe spaces using techniques from facilitation, conflict resolution, and improvisational theatre. Instead of charging a fee, I’m offering the course “gift economy” style.  Continue reading Learn practices for building trust in groups: my new gift-economy-style evening course

Take part in #dareconf—the people skills conference—from anywhere

Gabriel Smy at #dareconf mini
Gabriel Smy at #dareconf mini

It’s almost a year since I organised #dareconf, the people skills conference. We’re back for a second year on 22-23 September, redesigned from the ground up—backstory if you’re interested—and I’m excited to show you the results. The pitch is “skills to help you work together”:  Continue reading Take part in #dareconf—the people skills conference—from anywhere

Webinars: agile content and people skills

I distilled what I’ve learned organising #dareconf, the London Agile Content Meetup, and face-to-face workshops into two 90-minute live webinars on agile content and people skills. You can attend online in July (details below). Update: you can now watch a 3-minute taster video and buy the recording for £90.

Buy the recording

Continue reading Webinars: agile content and people skills

Telling people what you need is scary

Jonathan Kahn opens #dareconf mini
Photo: Paul Clarke

Just over a year ago I announced an open call for speakers for the first Dare Conference with the strapline, “let’s be brave together.” It was about taking risks, being vulnerable, and becoming an agent of change. I wanted speakers to share their vulnerability on stage instead of presenting the tidy success stories you normally see at conferences. I called it the “hard part” of digital work. My note on the submission form said, “tell us how you failed.” Reading that now, I cringe.

Continue reading Telling people what you need is scary