When we advocate for “quality content”, we’re expressing our unmet needs by making a judgment. That doesn’t serve user needs.
During my talk at
Confab Barcelona—”Use agile methods to work together on content” (slides below)—I suggested that in order to benefit from agile methods, we choose to “serve user need over content quality”:
Although most people in the room seemed to follow, a few objected: someone stated that user needs and quality are the same thing. Later a friend observed that my statement was provocative. I realised that I’m not interested in provoking people and I didn’t actually explain what I meant. I’ll do that here instead.
Continue reading Advocating for “quality” content serves our unmet needs, not user needs
Remarkable 45-minute talk from Kathy Sierra at Mind the Product. She explains how willpower and cognitive effort come from the same pool—and suggests plugging “cognitive leaks” to help users achieve their goals while using our products. A master teacher at work. ( watch on vimeo)
Gabriel Smy at #dareconf mini
It’s almost a year since I organised #dareconf, the people skills conference. We’re
back for a second year on 22-23 September, redesigned from the ground up— backstory if you’re interested—and I’m excited to show you the results. The pitch is “skills to help you work together”: Continue reading Take part in #dareconf—the people skills conference—from anywhere
I’m excited to announce a new event:
is about using agile methods to work together on content. agile content conf
Continue reading Announcing agile content conf
In Episode 29 of the Together London Podcast, I talk to Indi Young about practical empathy. You can follow Indi on twitter @indiyoung.
Continue reading Indi Young podcast interview: practical empathy
In Episode 28 of the Together London Podcast, I talk to
Laura Grace about founding a business on passion. You can follow Laura on twitter @usherette and be sure to check out The Bathory.
Continue reading Laura Grace podcast interview: founding a business on passion
I distilled what I’ve learned organising
#dareconf, the London Agile Content Meetup, and face-to-face workshops into two 90-minute live webinars on agile content and people skills. You can attend online in July (details below). Update: you can now watch a 3-minute taster video and buy the recording for £90.
Buy the recording
Continue reading Webinars: agile content and people skills
In Episode 27 of the Together London Podcast, I talk to
Lee Bryant about humanising business and finding your people. You can follow Lee on twitter @leebryant.
Continue reading Lee Bryant podcast interview: humanising business and finding your people
In Episode 26 of the Together London Podcast, I talk to
Andy Paice about mindfulness and facilitation. You can follow Andy on twitter @natural_insight.
Continue reading Andy Paice podcast interview: mindfulness and facilitation
In Episode 25 of the Together London Podcast, I talk to
Tiffani Jones Brown about collaboration at Pinterest. You can follow Tiffani on twitter @ticjones.
Continue reading Tiffani Jones Brown podcast interview: collaboration at Pinterest